Unit B5

Finding Out About Businesses in Your Area

Comparing local businesses, their services and their suitability for different customers.

Previous course · Updated 6 October 2026

Overview

I created Publisher-based business research covering local organisations and the products or services they offer. The work compares customer service, product choice, customisation, quality, installation and other reasons why a business may suit a particular customer.

Assignments and evidence

Skills developed

Local business researchComparisonCustomer needsDesktop publishing

Completed work

Four Microsoft Publisher files comparing businesses and explaining what they do, how they serve customers and why they may be recommended for different needs.

Software used

Microsoft Publisher and online business research.

Assessment

My teacher assessed these assignments on my first attempt. I was not attending college at the time, so the work was marked from my first submissions. I have not included later resubmissions.

Reflection

This assignment improved my ability to compare businesses from a customer's point of view. I learned to look beyond the product and consider service, choice, quality, expert support and convenience.

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